Passenger Ship Crisis Management and Human Behaviour Training
Description
Course curriculum
6 sections
1.1 Course scope, STCW context and learner responsibilities
1.2 Passenger-ship layout, emergency plans and the muster system
1.3 Safety-management framework: ISM, SOLAS, drills and readiness
2.1 Elements of shipboard emergency procedures
2.2 Pre-planning, drills and adherence to procedures
2.3 Emergency scenarios and structured response
3.1 Working with limited people, equipment and time
3.2 Team organization, delegation and checklists
3.3 Drills, lessons learned and maintaining readiness
4.1 Initial assessment and effective emergency response
4.2 Leadership and focused decision-making
4.3 Motivation, reassurance and team performance
4.4 Stress recognition and stress handling
5.1 Human reaction patterns and acceptance of danger
5.2 Groups, families, altruism and affiliation
5.3 Managing confusion, panic risk and passenger movement
5.4 Vulnerable passengers and practical control measures
6.1 Principles of effective emergency communication
6.2 Passenger warnings, announcements and instructions
6.3 Communication breakdowns, handovers and final integration
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